Legal information

Privacy and cookies policy

Thank you for reading the ĶEPA RAW FOOD website policy. Here you can find information about how we process your data.

Site owner

SIA "DRF"
Legal address: Putnu iela 9, Ogre, LV-5041
Reg. No. 40203218352

Table of Contents
Privacy Policy
1 What data do we get? 2 How and when we get data 3 How we use data 4 How long we store data 5 Transfer of data to third parties 6 Your rights
Cookie Policy
7 Why we use cookies 8 Types of cookies 9 If you turn off cookies 10 Your consent

Privacy Policy

1

What data do we collect

Main categories of data obtained by ĶEPA RAW FOOD: customer name, email address, phone number, delivery address, as well as other additional information related to the execution of the service. The customer submits this data voluntarily when registering a user profile or making a purchase, giving consent to the Terms of Service (Distance Agreement). The database also stores the customer's order history and electronic messages received through the contact form or by e-mail [email protected].

2

How and when we get data

Customer data is received in the following cases:

  • Filling out the ĶEPA RAW FOOD profile registration form
  • When placing an order and filling in information
  • When sending data to email [email protected]

By filling out the profile registration form or making a purchase, the user agrees to the Terms of Service (Distance Agreement), thereby confirming that he agrees to the processing of data for the provision of the service.

3

How we use your data

The data submitted by the person is used for order processing and delivery by courier. Contact information (e-mail address, telephone number) is used to contact the customer if it is necessary to resolve an issue related to the order. If the customer has given consent to receive news by e-mail, then the e-mail address is used for marketing purposes - informing about ĶEPA RAW FOOD news and special offers.

4

How long we store data

  • Profile registration data - while the user is active or 3 years from the last activity
  • Order history - 5 years or until the customer requests data deletion
  • Email requests and messages - 2 years
5

Transfer of data to third parties

Personal data is sent only to reliable third parties with whom ĶEPA RAW FOOD has contractual obligations, and only to the extent necessary for the provision of the service. Data is transferred to third parties for the following purposes:

  • For delivery of goods to the specified address
  • For payment processing
  • For the provision of marketing services (for news and special offers, if you have agreed to this)
  • For database maintenance and processing

Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the owner of the platform Maksekeskus AS.

6

Your rights

As a ĶEPA RAW FOOD user, you have the right to:

  • Correct and change your personal data in your profile
  • Request complete deletion of your data from ĶEPA RAW FOOD
  • Agree or refuse to receive news by e-mail at any time
  • Request information about all data we have collected during cooperation

Security Disclaimer: The data on the site is stored in accordance with generally accepted security requirements. We invite users to be aware that any information transmitted via the Internet is not 100% secure, therefore the user must take responsibility for what information is provided and to what extent. ĶEPA RAW FOOD reserves the right to make changes to the Privacy Policy description at any time and to any extent.

Cookie Policy

Questions about privacy?

If you have questions about data processing, please contact us.